TSP Then & Now: Jackie Tisch
A Look Back Through the Years
When did you start working at TSP?
I started in ’93 and worked here for three years. In 1996, I took a different job, but returned to TSP in 2013.
What’s the biggest difference between TSP then and now?
We didn’t have computers! We worked off company directories and phone books. There were core hours to be on the phone making cold calls, 9 - 11 am and 2 - 4 pm every day. So much of our work is done on LinkedIn now. We don't have set hours to make cold calls anymore. Instead, we talk to the connections we make on LinkedIn and set up our phone interviews.
What’s the most important lesson you’ve learned over the years?
Resilience. Someone is always going to hang up or not respond to you, but you have to pick yourself up and keep going. There’s always going to be ups and downs.
What’s a moment at TSP that stands out to you?
I’m not sure Gap will remember this, but it will stick with me forever. He had a candidate interviewing locally, and the candidate came in before the interview so Gap could prep him. The guy didn’t really have an interview outfit, so Gap switched outfits with the candidate for the day. He literally gave him the clothes off his back so that the candidate could put his best foot forward in his interview.